Federation for Community Development Learning

Web Questionnaire

Community Action 2020 is the part of the UK Government's strategy for Sustainable Development which involves communities and voluntary and community sector organisations.

The Federation for Community Development Learning (FCDL) were tasked by defra (the Department for Environment, Food and Rural Affairs) with obtaining feedback from a few hundred organisatuions and agencies in England and Wales to find out the best ways to develop the skills of Community Development Workers so they can encourage and support communities.

FCDL approach Illuminaries to advise on how best to make available an existing paper based questionnaire from their web site and email an invitation to complete the questionnaire to the target organisations. Reponses had to be recorded in a database, both for analysis and to make them easily available from the Federation's Contacts database, cross referenced back to the relevant organisations.

Illuminaries' solution was a web questionnaire which captured responses directly into an MS Access database. Invitation emails, containing links customised for each recipient to open the questionnaire with pre-completed fields for the Organisation details held on the database. These were generated and sent using an existing emailer tool also developed by Illuminaries based around MS Office (Access and Outlook)

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    "The system is looking great. You’ve done what the previous contractor couldn’t do"

    Sylvia Ward, Deputy Chief Executive, Age Concern Sheffield

    "Illuminaries provided creative and imaginative solutions to our data needs and have designed a database that is straightforward to use and has flexible search methods"

    Paula Walker, Sheffield and Rotherham Asbestos Group

    "You were provided with quite a complicated design for an e-commerce site, they created the 'shop' whilst keeping the design as we wanted. They also provided great value for money."

    Lucia Kempsey, Bettyjoy

    "I really have appreciated the time and trouble you’ve taken to help me set up, especially as I’m so unused to using computers!"

    Kathryn Yates, Children’s Food Company

    "We had been thinking of implementing an online system to manage course approvals for some time but options were limited due to security considerations. Illuminaries were able to deliver a solution that works within our IT structure and meets all of our requirements."

    Daniel Kaye, PDO SYEM

    "Illuminaries were fully accommodating to all my needs and have more than delivered on what I had hoped"

    Stephen Radley, Consultant Obstetrician, Sheffield Teaching Hospitals

    "As you are planning to get Tony to set your database up, you can be confident that the system will work. Tony also ran the Trent HCV database for a number of years, which generated over 25 peer-reviewed publications"

    Will Irving, Professor of Virology, University of Nottingham

    "I felt it was very productive today and you really have done an amazing job so far with this, it is beyond the expectations I had and to see it in today’s format was really positive"

    Vicky Jones, Quality Co-ordinator, Health Education England

    "Thanks so much for the quality database. It is a great piece of work. I am demonstrating it today at Willerby and am sure everyone will be impressed."

    Julie Platts, Quality Manager, Health Education Yorkshire and the Humber

    "[The QM application is] a really powerful development that allows timely review of concerns, streamlining engagement between the Trust and HEYH so helping in the accuracy of reporting and feedback the GMC"

    HEYH

    "You people are so helpful"

    John Sellars, ICT Consulting

    "The good work done by Illuminaries was highlighted by everyone (at the launch event). I personally would like to highlight the extra mile you went to get to this point. So a very special thanks to you both [Tony and Jim]"

    Mohamed Naeem, Child Protection Specialist, UNICEF Maldives Country Office

    "I would like to express my thanks to all of you as well as Illuminaires for their dedication and patience in delivering a user sensitive system that will help in transforming the work of the Government to plan and effectively deliver protection measures to the troubled communities and families in Maldives"

    Manssor Ali - UNICEF, New York

    "The very odd occasion I have required assistance, you have been very responsive in helping me resolve the problem"

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    Andrea Bennett, Deputy Nurse Manager / STOP HCV Project Lead

    "So far it’s been remarkably painless going live, so I just want to say thank you for your fantastic work. We’ve had some really positive comments, and I don’t think there have been any negative ones."

    Katharine Wilkie, Finance Manager, SYFAB

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